Nut Wizard Policies

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Nut Wizard®

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We use computer cookies on this site. A cookie is a piece of computer code (data) stored on your computer that our Internet hosting service uses to tell us statistical information, such as which pages are viewed and for how long, etc. They never contain personally identifiable information. The statistics will tell us that “someone” looked at page 1 on our site and that they were directed to our site by Google or some other search engine. (This is just an example and not a complete list of the statistics.)

If you use the Google Map provided on our site to find our distributors, you are accessing Google-provided information. By using the map you are subject to Google’s privacy policy at www.google.com/privacy.html. You are also subject to Google’s terms of use at www.google.com/help/terms_maps.html.

When you purchase products from us online, your email address, name, address, and order details are provided to us by PayPal, an Internet company that provides businesses with online payment options. PayPal is a company that processes credit card and check payments internationally. Your payment (credit/debit) information is collected securely. We do not receive your payment card number, expiration date, or CVV code. When you phone in an order, we collect the payment information and provide it to PayPal for payment processing. We could need to use this information to contact you about your order, requests for exchanges, or making refunds. If you do not like PayPal, please mail us a check for your order. This will be directly deposited into a local financial institution.

We do not share your personal information with other companies. We may mail or email you a product offering or special sales announcement about products our company produces. This could include Nut Wizard® Tools, Brass Mower™ Tools, Persimmon Products, Tree Seeds, or Nut Products. There will be a way for you to opt out of receiving any future emails. For any mailing, you will need to write or call us to be removed from a mailing list.

Please direct any questions or concerns to Charlotte Waltz, Seeds and Such, Inc., at 1-888-321-9445. Our mailing address is PO Box 81, Bedford, IN 47421.

Shipping

Shipping is $12 for up to 3 (large or medium) or 4 (smaller size) Nut Wizard® tools going to the same address. Ordering with friends and family reduces shipping costs. In general, orders are shipped the day following receipt, and received by the customer in 1-5 additional business days. Express service is available but very expensive for Nut Wizard® tools. Contact us by phone if you need expedited shipping. For international orders, please see the information below.

Exchanges and Returns

Nut Wizard® tools may be exchanged or returned within 30 days of purchase, as long as they have been treated with respect. When repacking the tool, separate the bail and basket to prevent damage. Enclose the order receipt in the box and indicate whether you would like to return or exchange your tool (with what size you would like if you are exchanging). Use 1105 R Street, Bedford, IN 47421 for UPS or PO Box 81, Bedford, IN 47421 for United States Postal Service deliveries. For exchanges, the buyer pays shipping to return the tool but not the shipping from Seeds and Such back to them. For returns, buyers will be refunded original costs less shipping.

International Shipments

We ship internationally if we can ascertain that it is legal to do so. The receiver (buyer) is responsible for any taxes, fees, duties, etc. that are due on delivery. The buyer takes on the entire risk of package loss or non-delivery due to problems with Customs. We double-box the tools to protect them in shipping. We have activated shipping fees in PayPal for countries outside of the United States. These shipping fees are our best educated guess. If fees are higher when we ship, we will hold the package and send you an email asking if you would like a refund or to pay the additional shipping fees. Some countries restrict the length of package. In those cases you might be asked to upgrade to the collapsible Extension Handle. Please send an email with any questions, especially about the size of item you wish to collect. We want you to receive the best size for your application.

Wholesale

By purchasing a dozen or more Nut Wizard® tools, you establish a wholesale account with us. To maintain your wholesale account status, you need to purchase at least 12 Nut Wizard® tools within 24 months. Benefits of wholesale status include:

If you are interested in opening a wholesale account, contact us at 888-321-9445 or nutwizard@hpcisp.com.

Use of Trademarks, Copyrights, and Patented Materials

Nut Wizard® tools are protected by a US Patent. Nut Wizard® is a federally registered trademark.

Seeds and Such, Inc. owns copyrights to all photographs and literature produced by our company, including but not limited to flyers, catalogs, cards, Nut Wizard® labels, and website material. Current customers have permission to copy flyers as long as the Seeds and Such, Inc. copyright information remains intact. Permission to download and print the Seeds and Such Catalogue and Nut Wizard® Tool Quick-Start guide, as provided on the NutWizard.com and SeedsandSuch.com web sites, is granted as long as the files are not altered and Seeds and Such copyright information remains intact. Permission is not granted to reproduce other promotional materials in whole or part, including but not limited to wording, code, and photographs.

· Ability to purchase any number of Nut Wizard® tools and receive wholesale prices

· Custom packaging of mixed-size orders with no mimimums

· Option of purchasing all other Seeds and Such products at wholesale prices

· Choice of payment with check or money order, credit card, or invoice (30 days net)

· Website exposure to customers on NutWizard.com

· Drop ship option for additional $3 drop charge per package

· Promotional material available

Policies